Zylith

Terms & Conditions

By using this website or placing an order, you agree to these terms. Product availability, pricing, offers, and delivery timelines may change without prior notice.

Orders & Payments

Zylith does not offer full cash-on-delivery orders. For eligible delivery orders, a non-refundable advance payment of ₹500 is required online to confirm the order. The remaining payable balance will be collected at the time of delivery.

The ₹500 advance is not refundable if the customer cancels after confirmation, refuses delivery, is unavailable for delivery, provides an incorrect or incomplete address, or the shipment is returned to origin (RTO). This policy helps reduce RTO losses, packing costs, and logistics charges, and follows the standard practices used by luxury perfume brands.

Shipping

Orders ship within India. Delivery timelines are estimates and may vary due to courier availability, address accuracy, weather, holidays, or operational delays.

No Return, Exchange, or Refund Policy

Perfumes and fragrances are personal-use luxury products. For hygiene, safety, tamper-seal, and quality-control reasons, all perfume sales are final once dispatched or delivered. We do not accept returns, exchanges, or refunds for change of mind, fragrance preference, opened products, used products, or products with damaged or missing outer packaging after delivery.

If you receive a wrong item or a product damaged in transit, contact us through the contact page within 24 hours of delivery with clear photos or videos and order details. Zylith will review such cases at its discretion.

Product Information

We work to keep product descriptions, images, notes, ingredients, and pricing accurate. Minor visual differences may occur due to photography, packaging updates, or screen settings.

Contact

For order, return, or policy questions, contact us through the contact page.

Last updated: July 31, 2026